Information We Collect
When you request a quote or contact us, we collect the details you give us: your name, phone number, email address, property address, and a description of your roofing needs.
Like most websites, we also collect basic technical information automatically. This includes your IP address, browser type, device type, pages you visit on our site, and the date and time of your visit.
How We Use Information
We use your contact details to respond to your request, schedule a roof inspection, prepare your quote, and keep you updated on your project.
We use technical and usage data to keep our website running smoothly, understand which pages are helpful, and improve our services.
We may send you occasional updates about your project or our services. You can opt out of marketing messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to see how visitors find and use our website. These tools collect anonymous usage data and do not identify you personally.
We may also use third-party services for scheduling, email, or customer communications. These providers only receive the information needed to perform their specific service.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling or email tools, and only as needed to serve you.
We may disclose information if required by law, to protect our legal rights, or in connection with a business transfer. In those cases, we share only what is necessary.
Data Retention
We keep your personal information only as long as we need it to provide services, meet legal and accounting requirements, and resolve any issues.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
No method of transmission or storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it.
You can also opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review it periodically.